The blog: written training from the floor
Buying Signals in Sales: Reading a Win in the Room
Buying signals in sales rarely sound like a yes. I show you how to read the moment a guest starts arguing your logic for you, and what to do next.
Low Pressure Timeshare Sales: Stop Pushing Today
Low pressure timeshare sales is not a tour without an ask. It is a tour where the guest never has to fight you for the right to think.
Pattern Interrupt Sales Examples: When a Guest Won't Open Up
A pattern interrupt jars a guest out of a stuck moment so we can talk again. The replies and room changes I use when a guest has closed up.
Sales Role Play Examples: Practice Like a Pro
Sales role play examples you can run out loud each day, plus why daily practice beats collecting ideas if you want to serve every tour well.
Timeshare Sales Presentation Steps: My Front End Guide
The timeshare sales presentation steps start with three segments: warm up, order of the day and intent, then discovery. Here is what each one has to do.
Timeshare Objection Handling: Get the No First
My approach to timeshare objection handling: ask for the no early, find what is really behind it, and have a real conversation.
Rent vs Own Timeshare Presentation: My 5 Steps
How I walk a guest through rent vs own on a timeshare tour: confirm the spend, ask why, show the contrast, and let them say it.
Timeshare Discovery Questions: The 3 Things to Find
Every timeshare discovery has to find three things: a vacation commitment, an emotional reason to change, and a problem. Here is how I find them.
Timeshare Meet and Greet: 3 Warm-Up Myths to Drop
Forget first impressions and scripted warm-up questions. My three warm-up rules: frame control, an honest conversation, and mirroring.